If one television receives Freeview perfectly while another has weak signal, pixelation or no channels, the main aerial is less likely to be the problem. The fault is often specific to the cable route feeding the affected room.
Purpose of this guide
This page helps you identify the pattern of the fault so Wavexa can diagnose it efficiently. It is not intended as a step-by-step repair guide.
What the symptoms can indicate
The pattern matters.
The main TV is perfect but a bedroom TV has no signal
The branch serving that room may be disconnected, damaged or poorly terminated.
Moving the TV to another socket fixes the issue
The problem is likely with the original outlet or cable path rather than the television.
The affected room gets some channels but not others
The signal may be degraded enough to lose weaker multiplexes.
The socket has never worked reliably
It may never have been connected correctly to the distribution system.
Common causes
What Wavexa would consider during diagnosis.
Loose or poorly terminated wall plates
Damaged coaxial cable
Faulty flyleads
Unused or disconnected distribution branches
Splitters introducing excessive loss
An amplifier output or power supply fault affecting one feed
Useful information
What to note before Wavexa attends.
You do not need to dismantle or reconfigure anything. These simple observations can make the diagnosis faster:
Which rooms work correctly and which do not
Whether the same TV works on another aerial socket
Whether the affected outlet has ever worked properly
Any splitters or powered amplifiers you are aware of
Whether the fault appeared after decorating or moving furniture
Professional diagnosis
How Wavexa approaches the problem.
Wavexa can test the signal systematically from the working point towards the failed outlet. That makes it possible to locate the loss and repair the specific cable, connection or distribution component.
Need this fault checked?
A room-specific Freeview fault is usually traceable. Wavexa can test the individual outlet and restore the connection without automatically replacing the aerial.
